Privacy Policy

Last Updated: September 2026

Shyamali Travel Agency ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

We may collect the following types of information:

• Personal details such as name, phone number, and email address
• Travel-related information such as destination, travel dates, and preferences
• Information provided through enquiry forms, bookings, or WhatsApp communication
• Technical data such as IP address, browser type, and device information

2. How We Use Your Information

Your information is used for the following purposes:

• To process bookings (flights, tours, Tatkal tickets, travel insurance)
• To respond to your enquiries and provide customer support
• To improve our services and user experience
• To send updates, confirmations, or important travel-related information

3. Sharing of Information

We do not sell, trade, or rent your personal data. However, we may share your information with:

• Airlines, hotels, and travel partners for booking purposes
• Payment gateways for secure transaction processing
• Government or legal authorities if required by law

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website functionality.

6. Third-Party Services

We may use third-party services such as WhatsApp, payment gateways, and analytics tools. These services have their own privacy policies, and we are not responsible for their practices.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill booking, legal, and business requirements.

8. Your Rights

You have the right to access, update, or request deletion of your personal data. To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Consent

By using our website, you consent to the terms of this Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us at:

Email: info@shyamalitravels.com
Phone: +91 89729 21967