Terms & Conditions

Last Updated: September 2026

Welcome to Shyamali Travel Agency ("we", "our", or "us"). By accessing or using our services, you agree to comply with and be bound by the following Terms & Conditions.

1. Services

We provide travel-related services including but not limited to flight ticket booking, tour packages, Tatkal ticket booking, and travel insurance assistance.

2. Booking & Confirmation

• All bookings are subject to availability and confirmation from respective service providers.
• Prices are subject to change without prior notice due to airline, railway, or market conditions.
• A booking is considered confirmed only after full or agreed payment is received.

3. Payment Terms

• Full payment must be made before final confirmation unless otherwise agreed.
• Payments once made may be subject to cancellation or refund policies.
• We are not responsible for payment failures due to technical issues from third-party gateways.

4. Cancellation & Refund Policy

• Cancellation charges may apply as per airline, railway, or tour provider policies.
• Refund timelines depend on third-party providers and may take several working days.
• Service charges paid to us may be non-refundable.

5. User Responsibilities

• You must provide accurate personal, identification, and travel details.
• We are not responsible for any loss or issue arising from incorrect information provided by you.
• You are responsible for carrying valid ID proofs and travel documents.

6. Third-Party Services

We act as an intermediary between you and service providers such as airlines, railways, hotels, and tour operators. Their respective terms and conditions will also apply to your booking.

7. Liability Disclaimer

We shall not be held responsible for any delays, cancellations, losses, injuries, or damages caused by third-party service providers, natural disasters, weather conditions, strikes, government actions, or any unforeseen circumstances.

8. Travel Risks

Travel involves inherent risks. By booking with us, you acknowledge and accept these risks, including delays, cancellations, or disruptions.

9. Changes to Bookings

Any changes requested after booking confirmation are subject to availability and may incur additional charges.

10. Intellectual Property

All content on this website including text, images, and branding is the property of Shyamali Travel Agency and may not be copied or reused without permission.

11. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.

12. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India.

13. Contact Us

If you have any questions regarding these Terms & Conditions, you can contact us at:

Email: info@shyamalitravels.com
Phone: +91 89729 21967